Terms & Conditions – BittuBhai G OnlineKhaiwal

 Welcome to BittuBhai G OnlineKhaiwal! These Terms & Conditions govern your use of our website and services. By using our platform, you agree to abide by these terms.

1. General Terms

✔ BittuBhai G OnlineKhaiwal is an online and offline grocery store providing daily essential products to customers.
✔ By placing an order on our website, you confirm that you are legally eligible to make a purchase.
✔ We reserve the right to modify or discontinue any part of our services without prior notice.

2. Product Availability & Pricing

✔ All products listed on our website are subject to availability.
✔ We strive to provide accurate pricing, but in case of errors, we reserve the right to correct them.
✔ Prices may change due to market conditions, and the final price will be confirmed at checkout.

3. Ordering & Payment

✔ Customers can place orders through our website, phone, or WhatsApp.
✔ Payment can be made via Cash on Delivery (COD), UPI, Net Banking, or Debit/Credit Card.
✔ Orders will only be processed after successful payment verification.

4. Delivery & Shipping

✔ We deliver groceries to specific locations as mentioned on our website.
✔ Delivery timelines may vary depending on location, product availability, and unforeseen circumstances.
✔ If an order cannot be delivered due to incorrect details, the customer will be responsible for additional charges.

5. Returns & Refunds

✔ Customers can return products only if they are damaged, expired, or incorrect.
✔ Return requests must be made within 24 hours of delivery.
✔ Refunds will be processed within 7-10 working days after product verification.

6. Customer Responsibilities

✔ Customers must provide accurate contact details and delivery addresses.
✔ Any misuse of our platform may result in account suspension.
✔ We are not responsible for any damages caused by the misuse of products.

7. Privacy Policy

✔ We respect your privacy and ensure that your personal information is protected.
✔ Your data will not be shared with third parties without your consent.

8. Limitation of Liability

✔ We are not liable for any indirect damages arising from the use of our website or products.
✔ In case of disputes, our liability is limited to the amount paid for the specific order.

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